Shipping Policy
Order Confirmation
Thank you for choosing Ninetydress. After your order is placed, an Order Confirmation Email with a summary of your order as well as your shipping and billing details will be sent to you immediately. However, due to the impact of the CVOID-19, the international flight resources are in shortage recently, as well as the severe epidemic situations overseas, it may lead to a delay of parcel processing and delivery services in destination countries in different uncertain ways.
Order Processing
Once your order is confirmed, your items will be prepared for shipping. You can check the status on the product page. If your order contains pre-sale items, we will ship them separately. Pre order items will be shipped on or before date listed on the page. If there is a delay in the arrival of the product, we will notify you.
Shipping
The total delivery time usually takes 15-30 business days, but may be few days longer due to a high volume of orders.
| Country | Shipping Method | Order Amount | Shipping Fee | Shipping time |
| United States, Canada | Standard Shipping | $0.00-$79.98 | $7.99 | 10 -25 business days |
| Over $79.99 | FREE | |||
| Australia, Japan, Malaysia, New Zealand, Singapore, South Korea | Standard Shipping | $0.00-$79.98 | $7.99 | 10 -20 business days |
| Over $79.99 | FREE | |||
| Austria, Belgium, Bulgaria, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Luxembourg, Netherlands, Poland, Portugal, Spain, Sweden, Switzerland, United Kingdom | Standard Shipping | $0.00-$79.98 | $7.99 | 10 -25 business days |
| Over $79.99 | FREE | |||
| Norway, Russia | Standard Shipping | $0.00-$79.98 | $7.99 | 15 -30 business days |
| Over $79.99 | FREE |
*Receiving Time = Processing Time (5 business days) + Shipping Time(10 -25 business)
*Currently we only ship to the following countries:
Australia, Austria, Belgium, Brazil, Bulgaria, Canada, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, United Kingdom, United States.
Normally, customers are not assessed any additional duties or taxes via Standard Shipping. However, sometimes customers may be required to pay tariffs on their purchases. If you want to know more information about import taxes and duties, we advise you to find out about the local regulations prior ordering, and contact the customs office in your country.
And please kindly know that you will be responsible for paying the all costs involved in returning the item to us, if you do not abide by local regulations and refuse delivery your ordered parcel.
Logistics Partner
Your package will be handled by any courier as follows: Yunexpress, DHL, Fedex or USPS.
Note:
1.Please leave sufficient details about your shipping address to ensure smooth delivery, it would be better if your shipping address can be accurate to Apt/unit number. A correct email is mandatory for receiving order confirmation and shipping notification. The phone number is required for being contacted by the delivery man if necessary.
2.Please note that Ninetydress is not responsible for unsuccessful deliveries caused by wrong/insufficient/incomplete shipping address, wrong post/zip code, blank mobile column. Non-delivery or extra shipping costs due to personal reasons will not be taken by Ninetydress.
3.Shipping time might be affected during public holidays or extreme weather. Because the manufacturers & carriers might limit or stop their operations. Unfortunately, this is outside of our control, normal service resumes soon after the holiday or extreme weather ends.
